What is Delivery Management Software? How does It Take Care of All Operations with Ease?
Delivery businesses have continued to maintain their position in the global economy despite worldwide pandemics. Moreover, there were increasing demands of the delivery services, which required lots of resources and manual work. But the transformation to digital methods can help a business to a great extent.
Delivery management software is determined to manage the delivery processes with on-demand platforms. It consists of separate modules for customers, delivery providers, stores or delivery agents, and admin. The online platform aims to make the accurate and personalized business flow leveraging significant profits.
The doorstep delivery has widened its reach in the post-pandemic, to cope with the current market trend, Elluminati offers an excellent solution that removes unnecessary administration work, focussing on the convenience of customers and businesses. All stores can acquire white-label ordering management software for delivery services and turn up their business efficiency. Fostering the growth of your delivery store with these solutions makes your unique position in the market.
Choose a Suiting On Demand Order Management Software Empowering Your Business
Automate your delivery operations with on-demand delivery management software and deliver the best user experience through real-time visibility.
Business-Savvy Features Of Contactless Ordering Software
Get benefits of contactless ordering software to digitize your business tasks and serve customer’s rising online demands efficiently
- The on demand delivery management system includes support for efficient navigation with an integrated map facility
- Users can view the location of registered stores on the map and track their orders in real-time with GPS functionality
- Admin, stores, and providers can also view locations on the map, and providers get the optimized routes to reach faster
- Online order and delivery management software includes support for document upload and verification
- Stores and delivery providers have to upload documents on the dedicated apps or panels, which are marked compulsory by the admin
- The admin then verifies these to check transparent and secure services for all the users
- Store settings allow a store to manage their operations from their dedicated panel and the store app
- Stores can set convenience charges, extra tax, and define the order amount limits using these settings
- From managing store timings to products to users and delivery providers, store settings improve delivery accuracy
Cashless Payment Options
- Contactless delivery management software provides various cashless payment methods
- Software admin can offer multiple online payment options like pay by credit/debit cards or e-wallets. They can also provide custom card payments to the users
- Admin can disable any payment modes anytime they want
Manage Login Rights
- The login options get limited if the admin wishes to, as they can edit and change the valid login methods
- The solution includes login by registered ID and password or using the social media accounts
- Also, they can block users, restricting them from accessing the app or panel
Promote Store Operations
- Admin can choose to promote any specific store from all registered stores
- They can earn advertising revenues by promoting a store in the user dedicated solutions
- Stores can also promote their products by indicating the most popular items setting them as the most popular items
Why Our Delivery Management Solution Is the Best
- Reliable Deliveries
- Enhanced Store Support
- Business Centralization
Get Delivery Management Software Suitable to Various Business Verticals
Streamline online delivery operations using the delivery management software loaded with highly advanced features and enable entrepreneurs to manage everything under a single roof. Want to take your business a step forward?
Working Flow of Online Delivery Management Software
The delivery management software involves support for more comfortable order placing and reliable delivery services. Various activities are driven within the platform, like order requests, delivery services, drivers registration, store tasks, and much more. The workflow goes like this:
- Store receives order from the customers, and accept or edit it as per the availability of the items
- As the order gets prepared, provider will be assigned for the delivery service
- Driver can notify users of their order status and complete it within the estimated time
Utilities that Are Offered within Advanced Delivery Management Software
Deliver to user demands with a fast and efficient delivery software, ensuring a reliable delivery management module that ensures better management of deliveries
User App & Website
Users can pin their location on the map or type it manually to select as the delivery location
Track the orders in real-time and view location on the map with the integrated GPS facility
Select and view the complete product description, including the ingredient details and minimum order quantity set by the store
See the generated invoices for the paid orders and view the complete order history of every placed order request
Store App & Dashboard
Stores can add or remove products and change the available product quantity using a dedicated app and panel
Whenever a user places a request using a dedicated app or website, the store will receive a new order notification with all the details
Assign the delivery providers automatically based on the user’s location for faster and efficient delivery services
Access complete payment history of users, including the invoices and the applied charges and total order amount
Add, remove and manage multiple cities where you want to serve. Keep control of overall operations in a single place
Enable admin to manage multiple services with ease. However, the store needs to seek permission from the Admin before making any changes in service type
Manage payment history with ease, Admin can view and manage each order’s details to make an informed business decisions
Let admin set referral discounts and codes to make a strong customer base, later this code users can share with their acquaintances and earn benefits
Delivery Provider App
Providers can edit and access their complete profile details from the dedicated app solution
If a provider does not accept any request within a stipulated time, their service availability goes offline automatically.
Share referral codes with others and ensure they register as the provider to earn significant perks
Let delivery providers manage and view earning details within the app solution. They can also see separately how much they have earned from a tip
Aspects Come with Our Delivery Management Software
Enable admin to mark all the areas and restrict delivery facility for those locations accessing geo restriction feature
Discount and Promotions
Promote your delivery business by leveraging these features and offering exclusive deals to customers for purchase
Allow delivery providers and customers to communicate in real-time using a live chat feature
Customers can go through all the details related to stores such as opening-closing timings, menus, address, contact details, etc.
Keeping in mind customer’s safety, the solution supports contactless delivery features where orders will be dropped near customer’s doorsteps
Customers can view their order status and track the delivery provider’s location in real-time
Access 2023’s New Features Integrated in Delivery Management Software
Extensive Range of Themes
Provide a unique experience to customers as all the panels and apps come with light and dark mode theme options
Dispatch From Admin Panel
Within the admin panel, Admin has the right to assign orders to nearby delivery providers by selecting vehicles manually or automatically
Keep an eye on each transaction is no more difficult as Admin can track all the successful and fail operations in real-time
Allow stores to generate invoices within the app with all the details including basic amount, taxes, delivery charges, etc. by connecting to the printer
New Payment Gateways
Offer multiple and swift payments options to customers for hassle-free delivery transactions as PayU and Paystack is added in the module
Stores and Admin can set taxes on various products, they are also allowed to set the stipulated delivery taxes for certain areas
Three Crucial Pillars of Our Delivery Management Solution
Online Delivery Software Comes with Smart Solutions for Unified Process
Facilitate order placing with advanced options and gain meaningful insights into customer experience for delivery
Manage entire business operations with ease using a single dashboard to make smart decisions
Monitor and control the delivery process smoothly to amplify value creation efforts and achieve business goals
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Frequently Asked Questions about Delivery Management Software
1. What are the key aspects of delivery management software?
Delivery management software aims to automate delivery managing tasks within an online platform. It offers smooth and quick ordering, delivery, payments, and other tasks related to the delivery process. Further, it ensures accuracy as there is least manual work.
2. Is an online ordering management allowing expansion in the delivery business?
Yes, online ordering management permits business expansion to various cities and countries, which helps a business reach the significant heights of the delivery business market.
3. How can Delivery Management Software Help My Business?
It includes all the modules for delivery management processes that a traditional process requires, but tasks are processed online over the internet.
4. Can I customize the solution to suit my business requirements?
Yes, delivery software is easy to configure and customize as your business requirements across various industry segments. We offer an addon service to customize as per your requirements.
5. Can customers schedule their order delivery requests?
Yes, customers are allowed to schedule their order’s delivery. They have to select the schedule order option while ordering.