Courier Management Software – Advanced Solution for Businesses
Make faster deliveries with white label courier management software that can be easily configured, fit your business standards, and offers an enhanced courier delivery experience to users
What is Courier Management Software? How Does It Arrange Courier Requests in an Organized Way?
Advanced software is a step towards that path which allows logistic and transportation businesses to simplify their existing manual tasks and facilitates them to monitor each operation in real-time. Folks these days want and expect instant gratifications in everything, and courier delivery service enables them to track their packages in real-time.
Courier management software is the advanced mechanism that meets the end-to-end needs of logistic companies and allows the management of bulk courier deliveries with easy-to-handle functionalities. From smart tracking in the platform to fleet management and monitoring driver’s activity, the software comes with an ergonomic interface that automates your business in no time.
Elluminati offers white label parcel delivery software that is compatible and grants full operation of courier deliveries in an automatic way, and enables accurate package deliveries as fast as possible.
Striking Features Of Courier Delivery Management Software
- Based on the location of the delivery provider from the pickup and the delivery location, the estimated time of arrival gets calculated in the courier management delivery software module
- The ETA details get shown to the user who has requested the pickup and delivery from their dedicated courier delivery software
- The admin can also view the entire delivery details, including the ETA, within the admin dashboard
- The courier dispatch system solution caters to earning analytics and report generation requirements of the admin and delivery providers
- It provides real-time data on the collected and received amounts and helps download it in the form of excel sheets
- The admin can view earning details of the delivery providers from the admin panel
Delivery Service Rates
- Admin decides the delivery service rates applicable for the courier deliveries requested through the app
- They can manage the service rates based on the changing user demands and package needs
- The courier management software helps to set prices according to distance, time, and more parameters
Courier Pickup Confirmation
- Customers can opt for contactless courier management for courier deliveries for which they will get pickup confirmation
- The pickup confirmation gets sent to the user who has requested to get courier delivery in their desired location from the app solution
- The provider clicks a picture and uploads it to send to the user as the pickup confirmation after the code verification process
Promo Codes & Discounts
- Courier delivery management software allows admin to set promo codes and introduce deals to entice users
- Users can avail of those deals and discounts while placing the order request and redeem them whenever they want
- Admin can also launch referral codes to help users earn discounts when they promote the app among their acquaintances
- Define delivery zones and set their pricing for each city to provide courier services as per your business requirements
- Admin can mark specific zone where they intend to give the courier delivery or pickup services for a particular prices
- To define delivery zones, the admin can mark the radius and the area on the map and categorize these zones
What Your Existing Logistic Business Gains with Courier Management Software?
- Enhanced Delivery Operations: Enhanced business operations and hassle-free deliveries improve overall business performance
- Reduced Turnover Time: Reduce the turnover time and increase the number of deliveries as courier management software comes with premium features and functions
- Go Paperless: Electronic proof of signature and real-time tracking build a digital ecosystem and save money spent on paper-based activities
- Increased Business Efficiency: Bringing automation in the business eventually boost the business efficiency and improve customer experience
- Real-time Courier Tracking: Customers can monitor the status of their packages without communicating with delivery providers within the user app
Working Flow of White Label Courier Management Software
Elluminat’s White label courier management software offers adequate features and functionalities that can give courier businesses better results. So let’s see how it works exactly and guarantee smooth operations.
- Admin receives the request placed by customers through dedicated solutions.
- Admin accept or reject the courier delivery request and assign nearby delivery providers for doorstep delivery of a courier
- Delivery providers receive the request and decide to accept/reject a courier pickup request
- Delivery provider collects the package and arrives at customer’s mentioned location
- Now, users need to make payment, and the admin gets to view and manage all these activities within their admin dashboard
Here’re Some Modules That Simplifies Your Courier Delivery Business’s Workflow
Get a dedicated courier management software allowing you to cater to all customer needs and providing increased revenue generation support
Users can schedule the pickup requests in advance by adding the time slot and date for the pickup of items
Add your delivery and pickup location details by searching and pinning the location on the integrated map
Know about your package whereabouts in real-time with advanced push notifications and track the package progress within the user app
Edit and update name, email, address, and other contact details within the dedicated user app
Define the referral bonus for all users who use and share the referral code to promote your app usage
View and manage every ongoing delivery processes by tracking the provider and user location in real-time
Admin can oversee and manage each data of the user within the admin panel to make informed business decisions
Admin can manage users, their contact details, and other relevant information to make the entire delivery process smooth
Delivery Provider App
The identity of the delivery provider gets verified every time they log in or accept any delivery request for security purpose
Delivery providers have the right to accept or reject requests based on their availability and location details
Add your bank details and account information to receive the earnings directly into your bank account
Share the referral codes with your contacts, encourage them to download and register to gain extra benefits from the admin
Register and login using your social media accounts to access your account and place requests quickly
Access complete delivery history from the dedicated panel and view every information including the payment details
Choose to pay when the delivery gets completed by selecting cash on delivery option from all payment options available
Provide and upload your feedback on the requested delivery services and the app usage to indicate any changes
Frequently Asked Questions on Courier Management Software
1. What is courier delivery management software?
Courier delivery management software is a preconfigured platform for logistics business management through an advanced solution. It allows performing processes online like booking courier requests from the app solution, and businesses can acknowledge the process from the panels.
2. Who can use courier delivery software?
Courier delivery software enables every width of logistics ventures to innovate their business procedures on acquiring the platform.
3. I have a small courier agency. Will investing in courier delivery software be useful?
Yes, it is one of the best courier delivery software for small courier agencies as it reduces operating and other infrastructure costs.
Running a courier business is stressful and sometimes can be daunting. There is never enough time to accomplish all the tasks perfectly. However, investing in courier management software will make your life easier as it will automate tasks that would usually take a long time to do manually.
As per the report published by PwC, Future of Customer Experience, more than 73% of US people consider last-mile customer experience as an essential factor when they order anything online.
Due to globalization, businesses have the burden to survive in the neck-to-neck competitive world. To acquire new customers and retain the existing ones, you need to offer something that sets you apart from the mass. Today, the e-commerce business is booming; it becomes imperative for courier companies to adopt modern solutions and find innovative ways to counter common challenges to reap the benefits and maximize their ROI.
Hence, today's courier companies are leaving no stone unturned to enhance the productivity of their business and enhance the customer experience to retain them. This is why more and more entrepreneurs are investing in courier management software that can streamline the delivery process and make the most out of it. Moreover, this software can also plan routes and improve customer satisfaction too. Thus, courier delivery networks are now leveraging online solutions to their efficient business and taking care of their delivery process.
Give Your Courier Business a Productivity Boost With Courier Delivery Management Software
As the e-commerce and doorstep delivery business keeps flourishing, it demands a resilient supply chain with accurate and fast-delivery solutions. Advanced and scalable courier delivery software enables you to fulfill bulk orders efficiently as consumers today expect real-time expedited deliveries.
Thus, logistic managers need to automate their traditional business with smart solutions to ensure desired outcomes, and courier delivery software has become mandatory to simplify the tedious business process.
Digital solutions offer full flexibility and transparency in the logistic business, and that’s what today’s customers expect. Customer’s expectations keep evolving with time, and they prefer a solution that offers:
- And real-time communication
By investing in efficient courier delivery management software, you can meet their expectations and reap multiple benefits that come with it. Modern technologies such as AI and ML have kept delivery solutions intact and helped logistic business owners to scale up their business as per market dynamics and ensure optimum customer satisfaction.
Human errors are inevitable, but digital software solutions ensure higher accuracy in courier operations, let you improve your whole supply chain management, and also unbox certain premium benefits such as,
- Optimize delivery routes automatically
- Increase business visibility
- Faster deliveries
- Better customer experience
- Eliminate paper transactions
- Saves on fuel cost
Online solutions can offer the above-mentioned benefits to businesses and make desired outcomes achievable. Furthermore, courier delivery software also sends real-time notifications to customers about their delivery so that they can plan their schedules accordingly.
Solve Delivery Roadblocks with Courier Management Software
Nowadays, technology-friendly solutions have become a must, and it would be a smart investment to implement a scalable courier delivery software as it will increase the overall productivity and amplify your business revenue. So, digitize your courier business and magnify the revenue within a short time.