Customer & Driver App Step by Step Flow
Provide reliable and easiest service flow to hail ride and provide service on the doorstep we provide native android and iOS customer and driver apps.
Login & Registration
Login is the first step of the App. If you want taxi services and want to provide a taxi service.
If you have not an Id & Password, then do the registration first with all the required details.
You can do Login/Registration with your Social Media’s account like Facebook or Gmail.
In the app menu, riders and drivers can set their profile photo and see all menus which are provided in the app
Menus like profile details, vehicle management, history, bank details, documents, settings and earning details etc.
Rider Book A Trip
Rider can book the trip by putting pickup location and destination location in Set location section.
Riders can select the vehicle as per their comfortability. And also get the fare estimation.
Driver Get A Request
When drivers are online, then they can get a request from the nearby riders. Drivers have an option to accept and reject the requests.
If drivers are not free for any reason at that time they go with the OFFLINE option. It shows that they are not active for the services.
Rider Can Check Drivers Details
Before sending the request for the trip, Riders can check the Drivers full details with their profile.
Like at that time where are they? How many time will it take? and Trip cancellation is possible or not, etc.
When they start a trip, they can get the fair estimation and ETA details
During the Trip, drivers can get help from the google map to find out the location.
For Reach customer location ASAP. We integrate route optimization and navigation feature.
Also, the driver can call customer and the support desk agent for any query or question regarding service
Driver and Rider can see the Invoice details of the Trip.In which they can see that It’s fixed price trip or not? With the discount details like Referral and Promo bonus details.
An the end of the invoice, the payment details are available with the total amount and wallet amount.
Drivers and Riders can give their feedback by putting rates and writing reviews.
The rider can give a review as per the service the get form fleet and driver and also the give the reviews as per the what experiences they get from the rider.
Everyone can create their profile to make a personal identity. In which, they can set their profile pic and fill all the required details like name, contact number and email address.
As per the requirement, they can change their profile details along with password details also.
Riders can see the Trip History with all the details like when they start and how many time it took. They can also see the drivers details with the payment amount.
Drivers can see their daily, weekly, and monthly details with all user details like how many users they got from different areas.
Payment & Emergency Contact
Riders have an option for the payment. They can make payment either cash or card and wallet facility is also available with ON/OFF button.
In the emergency situation, they can do contact and get the help from the SOS Panic button. You can add more than one contact for the Emergency situation.
In which, a driver can see all the daily earning, weekly earning and monthly earning details with all the required details and charts also available.
They can see trip earning details with the payment details like total earning and wallet details.
Manage Vehicles By Drivers
Drivers can manage their vehicles to add, edit or delete rights. They can ON/OFF the particular vehicles services for the riders.
In vehicles management, they can manage all details related to a vehicle like Vehicle’s name & Model, Number plate or color etc.