What Is Online Ordering System? How It Can Make Your Business More Profitable
Online Ordering System is a modern platform that enables you to manage food delivery business activity efficiently. Restaurant takeout and delivery are taking a bite out of dining traffic, making it easier for customers to search for a favorite restaurant, filter cuisines, choose from listed items, and choose doorstep delivery or pick-up. Elluminati offers an online food ordering system to those entrepreneurs who want to “level-up” their business by embracing solutions such as:
- Scalable to fit their changing and upscaling business demands and user requirements
- Helps vendors to give their business a unique identity in the competitive food delivery market
- The latest tech-loaded solution to provide a fast and secure ordering and delivery experience to users
We Offer Online Ordering System for
- Dark Kitchen
- Grocery / Convenience Stores
- Flower Shop
- Marijuana Dispensary
- Cake Shop
- Wine Bar
Business-centric Peculiarities of Our Restaurant Online Ordering System
Accurate Charge Calculation
- Define zone and location dedicated delivery and shipping charges as the added charges via restaurant online ordering solution
- Stores can set the tax, or convenience charges that get calculated along with the order amount using system
- The final invoice sums up all fees along with the ordered item price for accurate payment during checkout
In-app Chat & Notifications
- Solve queries by in-app chat function embedded in the restaurant ordering system
- Send notification to app users with a dedicated push notification support
- Help your customers find it convenient to reach delivery providers and support agents with maintained privacy
Intuitive Data Visualization
- Manage service offerings with real-time information updates and visualization support
- View all completed, placed, canceled, and in-process service requests
- Keep track of earnings with weekly reports and manage profit earnings with monthly, yearly analysis support
Logistic Control & Monitoring
- The personalized online ordering system for restaurant business allows real-time delivery tracking
- Monitor the automated dispatching and delivery assignments or take over to assign manually
- Ensure reliable deliveries with service status updates sent to users and delivery confirmation
- Get an online delivery system empowering quick deliveries for end-users
- Users can choose the delivery option at their convenience; they can pick up the package by themself or can get it delivered to their doorstep with ease
- An impressive system also makes it easier for them to track the order status online
Update Item Suggestions
- Stores can seek user confirmation for placed orders with the online food ordering platform
- The system allows them to update item suggestions to provide ordering suggestions
- Stores manage operations with dedicated app and panel supporting item management
Access & Browsing Control
- Define additional categories of products with the online food ordering platform supporting subcategory addition
- Controls the final category addition to the online order delivery system
- Add/remove any items to make it easier for customers to find the needed one they want to purchase
Flexible Payment Collection
- Support various payment options for users to choose from to offer convenient payment support
- Offer cash on delivery support or payment through Braintree, Stripe, and Paypal
- Different payment options for a faster payment processing experience
Learn How Online Restaurant Ordering System Works
Use the suited technical support offered by our online restaurant ordering system to complete deliveries on time. The workflow of the solution follows the best approach to ensure reliable deliveries of the ordered food
An online ordering system helps you find and place food online from nearby outlets. It gives you easy access to popular and nearby restaurants within your vicinity. Customers can order out their favorite dish and get it by their doorsteps in no time. Let’ see how the online food ordering service works:
- Browse the list of items to find what you like
- Add item/items to the cart and place an order by filling up all required details
- Choose online payment to pay instantly/go for cash on delivery and track the order
- Stores prepare the order and assign a delivery provider to get it delivered
- Confirm delivery and upload feedback for the delivery and app use experience
Dive Into Our Food Delivery System
Explore the opportunity to lead the delivery market with online food delivery platform, a customizable set of essential modules
Customer App Workflow
View efficient order placing and delivery process of our food delivery system
Delivery Provider App Workflow
Extending support for fast deliveries with the dedicated delivery provider module
Store App Workflow
Offer a competent store app to help streamline store management demands
Store Panel Workflow
Let stores manage the store operations and assign deliveries for the convenient operating facility
User Panel Workflow
Allow seamless order placing with a dedicated user panel included in online ordering platform
Experience the Finest of Tech Implementations
- Dedicated Modules
- Throughout Support
- GPS Integration
Generate Seamless Delivery Experience Across the World
Choose your personalized online ordering system with components that deliver great user experiences
Avoid the long registration process, let customers log in through their existing social media accounts
From history, customers can re-order the same product from the same store. It makes the checkout process faster
Enable users to know the whereabouts of their order and the status of the delivery provider in real-time
Customers are enabled to pay online for their orders via multiple payment options such as digital wallets, net banking, COD, etc.
Add, edit and manage categories, sub-categories with pricing and product description
Store managers can manage ongoing and scheduled orders seamlessly with an interactive store app
Manage all the customers in one place with all their details such as an address, payment details, etc.
To make data-driven decisions, stores can view the list of previous orders and track them
Delivery Provider App
Delivery providers are asked to create a profile and submit all the necessary documents to get started
Let delivery providers manage their availability as per their convenience. They can on/off availability status, however, to get new order request, they need to turn on the toggle
Enable delivery providers to navigate through fast and smart routes to reduce delivery timings
Delivery providers can view and manage ratings received from stores and customers.
The menu can be updated and customized whenever required. Add new items, update prices, and mention minimum order quantity
Easily set and manage discount vouchers/ promo codes/ and discounts to entice customers
Know what customer’s opinion about your service and reply to them quickly to gain their trust and foster loyalty
Based on the number of order request, manage inventory and keep eyes on the most popular item
Customers either get started using social media accounts or email id or phone number
Let customers allow add or remove cart items as per their preferences which provide them quick access to their favorite products
Allow your customers to share feedback and rate delivery providers and stores. And check if there is any need for improvisation
Allow customers to avail of the new offers or promo codes while placing the order and retain a loyal customer base
Get Detailed View of Our On Demand Restaurant Ordering System
Choose a scalable on demand restaurant ordering system to empower your food deliveries with trustworthy technical assistance. Learn how you can expand your delivery business to serve users seamlessly
Why Launch Online Ordering Application for Restaurant Business
Easier Order Generation
Let customers order their required items online without having to promote them manually with easier order placing facility
Faster & Efficient Request Processing
Experience a faster yet efficient way of processing a multitude of orders at once with a powerful and dedicated solution
Increased Delivery Accuracy
Offer complete transparency with real-time order tracking and status updates to please your users with the best delivery support
Automated Dispatch Assignment
Leave the worries of assigning dispatchers manually. Let the system handle the dispatchers and deliveries with a promise of reliability
Advanced Features of Our Online Order System
Ensure data synchronization across every module with cross-platform and cloud support ensuring data consistency. It helps provide seamless user experience across different modules and efficient order placing.
Get your personalized restaurant online ordering system with 100% support assurance. It helps create a unique brand name with a complete theme and logo change facilities
Takeaway/ Delivery Order
A restaurant online ordering and takeaway system includes provisions for managing business operations hassle-freely. It makes it easier for you to manage delivery orders effectively
Select Delivery Areas
Choose the area where you want to serve in, enable specific delivery and order charges, and manage the business efficiently. Online food ordering system allows accurate business monitoring and control
In-build Payment Gateway Support
Enable the integrated payment gateways support that allows the app users to pay conveniently. It helps stores to control and view the complete history of each user earning analytics of online ordering application
Efficient earning analytics intends to give an overview of the earning details of delivery providers and stores. Generate reports based on weeks, months, or years from the food ordering system for restaurants
The store can add a dynamic script such as a chat script, analytics script, or any other script they want to run in the website right from the feature-rich store panel.
Set your tags for advertising your store using a fabulous feature of a dedicated online food ordering system for restaurants. Promote your store and items to earn more profit and sales in no time.
Build Your Business-Centric Online Ordering And Delivery System
Get instant support from our team of experts who are always eager to expand your business with digital solutions. Get started with our online ordering system and get an attractive yield than invested
Dive into an Online Delivery Platform Working Right Away!
Dedicated user app helping end-users to avail your brand's service easily and quickly whenever they require.
Cater to each delivery related information efficiently through an effective and influential delivery provider app
Check How Online Delivery system for Restaurant Ensure Amazing Experience Offering
Delivering Seamless Support to Clients Globally
Acknowledgment and Awards Earned from Global Media
Frequently Ask Question
1. Why choose our Online Ordering System?
An online ordering system is the best solution for businesses aiming to give their business a digital touch. The tech stack makes it easier for vendors to manage and keep track of every business activity efficiently. It helps them offer outstanding business service, ensuring to satisfy the taste buds of the end number of customers efficiently. Advance features of an online ordering system provide to drive more sales and profit for your business in a short duration of time.
2. What makes our online ordering system different from others?
We mainly focus on helping you provide a fantastic ordering experience to your ideal customers which makes us different from other online ordering systems in the market. We provide technical assistance in delivery areas and desire to increase clients growth potentially.
3. Is an online ordering platform suitable for SME?
Yes absolutely! An online ordering platform is developed to cater all the requirements of all types and sizes of businesses. Identify all your business requirements, and we will provide you with the best solution that helps you have full control over your business operations.
4. Which subscription plan do you offer?
We offer different subscription plans on monthly and annual bases. You can choose any as per your business need. Check complete pricing details right on our pricing page to select the perfect fit for the meal delivery business.
5. Can I use my domain with an online delivery system?
Of course, yes, you are allowed to use your domain with an online delivery system. Contact our support team to have further details for the same.
6. Is an online delivery platform mobile friendly?
Yes, it's completely mobile friendly. You can experience working of an online delivery platform on any of the devices of your choice right away.
7. Can I set up an email & SMS template?
Yes, you can set up your email and SMS template as per your requirement. Follow a few simple steps and make a change to deliver your business message to your customers.
8. Which languages are supported in the online ordering app?
Online ordering app supports multiple languages. We can translate the language as per your business needs, in case you want to reach the Spanish or Portuguese market then we are here to help you. Reach us at [email protected] to get more information about the same.
9. What if I require support or have questions?
Online ordering and delivery system has created an enormous buzz in the delivery business world these days. It helps businesses to offer convenience and maximalism to the customers, ensuring their loyalty to the brand. Comfort and maximalism are a cardinal facet of millennial life, helping delivery businesses gain popularity among a vast customer base. Additionally, technology penetration and especially online penetration resulted in increasing the popularity of online platforms worldwide.
More than 82% of Americans prefer to use their smartphone to order their favourite meal instead of dining out. Whereas 9 in 10 U.S. food delivery service users respond, it makes their life much more comfortable and convenient.
The advent of digital technology has made food lovers accustomed to the convenience of getting everything delivered at their doorsteps at any time and from anywhere with few clicks of a button. Now they expect their favourite restaurants must have an online presence, making it easier for them to order their favourite meal to enjoy right at their place. Hence it becomes essential for businesses to develop their business presence online.
Some Interesting Facts Helping Your Decide Why the Ordering System for Restaurant?
Statista report shows the average price paid per food order in the U.S. is increasing rapidly. The survey found that more than 26% of online food shoppers responded that the usual online food order reached around 25 U.S. dollars and is estimated to increase higher shortly. Thus not having an online ordering system for your restaurant makes you lose numerous opportunities which you might haven't imagined before.
Delivery orders placed using the mobile app, and smart devices are expected to become a $38 billion industry. The number is almost 11% higher of the quick-service restaurant sales in 2020.
Nowadays, customers are more convenient with app-based spending and digital payments. Two out of five shoppers prefer to make their payment through mobile, whereas more than 38 million Americans prefer to use one or another type of mobile payment in 2016.
How Does Online Ordering System Works
Undoubtedly mobile apps help delivery businesses to offer quick serves to customers whenever they demand to have. If you want to leverage numerous benefits for your delivery business, then it will be advisable for you to invest in food delivery app development. Get your own online food ordering system developed right away at a pocket-friendly price. Check the overall working flow of online ordering system:
- Users place an order through app/ panel
- Delivery vendors receive orders
- Vendors notify the customers and prepare the order
- Send a delivery request to delivery provider
- Delivery provider picks the order from the store and finds the nearest way to deliver it to the customers' location
- Customers and system admin can track the real-time location of a delivery provider on their preferred device
- The delivery provider delivers the item to the customer location and asks customers to provide feedback and review.
The report shows that by 2020, more than 70 to 80% of restaurant spending will be "off-premise". Hence food delivery businesses have to spend more in setting up drive-throughs, deliveries, takeaways, etc., helping them to enhance their presence online.
Most of the restaurants have understood that no other segment of the delivery industry has evolved quicker than online delivery. The sector now accounts for 15 to 30% of total business. However, due to the growth potential of digital ordering, delivery businesses need to opt for digital strategies.
Benefits of Online Ordering System for Restaurant
In today's digital age, an online delivery system has become mandatory, helping them to provide their customers' availability to access their menu and place orders as per their convenience. There are specific changes that your competitors might already have in the delivery system whereas you don't have the same resulting in losing the end number of customers' attention.
Feature-rich online ordering platform makes it easier for your customers to browse your menu and place orders ensuring to give personal space to them, which they thrive on having. It helps you drive up your business sales and profit with ease. In the present market, the online delivery platform is a vital addition to your business that provides you with multiple benefits like:
- Improve Customer Experience
- Stay Ahead of Competition
- Streamline Your Business Operations
- Provide Customers with More Control
- Easy Ordering & Payment Process
- Increase in Revenue
An online ordering System helps you offer your customers with easy to use the platform to order products for delivery online. It is used by numerous businesses beginning from food delivery brands to restaurants to the florist to many other on-demand service businesses. The dedicated platform comes with a range of features that can increase your business profit and can drive sales with ease.
How Online Delivery System Ensure Business Growth & Expansion
The online delivery system makes it easier for you to display all your business products efficiently in front of your ideal customers. At the same time, it makes it easier for customers to browse for the menu and order their needed time directly from the platform itself.
Customers can visit your online ordering and delivery system to make a selection, make a payment, track order progress, etc., right away through the platform itself. The feature-rich and easy to use online delivery system ensures your business growth and expansion.
- Save Money
- Provide Customer-Centric Service
- Keep Track of Every Analytics
- Amazing Coordination
- Decreases Bothersome Work
- Effortless Business Management
Quick service operations in today's challenging market are essential for any of the delivery sectors. Most customers these days expect to have seamless, accurate, and fast ordering and delivery service right through their smartphones and tablets. The advent of smart gadgets has transformed virtually every industry. Rapid migration is essential for delivery businesses helping them to provide fantastic delivery service to customers on their demand.
Online Ordering and Delivery System: Best Choice for Delivery Businesses to Invest in!
Online ordering system is the fastest growing marketing strategy for most businesses who want to drive more profit and sales for their business. And if you haven't invested in the online ordering system, then it's sure that you are missing profit-making opportunities for your delivery business. The dedicated platform helps you to drive more profitability resulting in expanding your business in a short time.