Customer App Feature
Customize App Solution for Requesting the Handyman Service with Easy to Use Features. Booking or Schedule Handyman Service as Per Your Needs.
Smoother and seamless login/registration process for customers. The customers can place a service request with a single tap after successful login/registration.
When customer login into application, OTP verification is sent to a registered mobile number or email address to ensure authenticated users are accessing account.
Customers can recover their login id or password with the help of forgot password option. They can reset the desired password again by following a few simple steps.
Customer can search for all service and can view details along with reviews and ratings of other customers with their likes and dislikes about that particular services.
The customer gets the best solution for all their problems, they get the opportunity to select the multiple types of marketplace services as per their requirement.
Book Now or Schedule
The customer can get the service instantly with one click or they can schedule the service as per their future requirements with the help of a book now or schedule option.
Customers can filter the data as per their convenience with filter option. This option allows them to filter the list outlet according to rating and price.
Map view enables the customers to pin their location on Google Maps instead of typing it, they can also navigate their nearest way to the destination with real-time.
Customers can save the particular address as their favorite address and can use it whenever they require it to get any of the services as per their requirements.
Customers can get ETA detail after receiving the service confirmation notification, it helps them to know when the service provider will reach their location.
To avoid typing a particular address, again and again, the customer can use the autofill location option which allows them to fill the address automatically.
Invoice generation helps the customer to view all the details related to services like invoice number, service date, service fee, tax, promo discounts, and payment method.
Multiple Payment Options
Customer can easily pay for their order service by choosing from various available options such as Cash, Credit/Debit card or can use an In-app wallet.
Live-Tracking of Provider
Customer can get the real-time service provider status like, on the way, arrived, etc. They can track the service provider and can easily know where they have reached.
Customers can update their profile easily with the edit profile option. They can edit various details to their profile such as profile picture and other important details.
Rating and Review
Customers can rate service providers on the scale five stars and can share their thoughts as a review related as per their experience about that particular service.
Customers can cancel an appointment within a limited period after providing the cancellation reason. Sometimes they have to pay a penny for the service cancellation.
Customer can add some amount to an In-app wallet and can use it as per their requirement. They can easily pay for the offered services with the help of the wallet.
Customer can see their booking history with all details like service id, service provider name, date and time of the service. Also, they can see their payment details.
Customer can track the service status of the service provider, they can easily know whether the service provider has accepted or rejected their service request.
Customers can manage their personal profile details like contact number, email address, and also change the password by getting the right to edit and update.
Change App Language
Customer can change the language of the application and can select a flexible language according to their preference with change app language option.
Push notifications allow the customer to get the notification related to offers and discounts. They are notified when their request is accepted by the service provider.
The customer has rights to add & remove the card as per their requirement. They can add the card for paying a penny for the ordered service.
Save Card Details
Customer can save their card details to use it further for paying a penny for an ordered service. Only an authorized person can access these saved details.
Customers can view their booking details to know all their preview details regarding the service. They can view the service provider name, contact details, etc.
Provider App Features
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To offer service to the customer who requires it, the service provider must securely login/registration their service with all essential detail regarding their service.
The service provider will get an OTP or verification code on their registered mobile number or email id which ensures that they are the right one to provide their service.
Create a profile with the details like name, contact details, address, profile photos, and email, etc. A provider can create their profile and manage all details anytime.
A service provider can recover their password with the forgot password option. They can reset their password by following a few simple steps.
Mention all the services including that in which you have expertise. The provider can easily list all the services they provide to the customers with current services option.
Providers have service requests option through which they can view all the service requests posted by nearby customers and can accept or reject the placed request.
Set Service Availability
Set service availability option allows a provider to set their availability for a particular date and time, they can also mention on which date they are unavailable.
Provider is available to schedule the accepted jobs by using calendar integrated available in the app, this helps them to organize their work in a proper manner.
Service provider can manage/update their services details as per their needs, they can set price for providing the service based on time, place and type of service.
The provider can view their earnings report in daily, weekly and monthly base in a visual graph and can also view details of services they accepted or rejected.
Providers can see their payment status and available amount in their wallet. They can also know from which customers they received the amounts.
In-app Wallet can be used by the provider to receive the amount from the customers for the offered service, this helps them to keep the record for the received amount.
The service provider can manage their profile and can edit all the necessary details like name, address, contact details, email id, and profile photos, etc.
Route optimization option is available for the provider through which they can find the fastest and nearby path to reach the customer's location.
Navigation features allow the provider to navigate the current location to a customer location in Google map with the real-time path line.
The service provider is provided with outlet’s and customer’s location for easier navigation on Google map with an Estimated Time of Arrival(ETA).
Provider can view the service history with details like id number, service time, username, earning amount, payment mode, payment status.
The provider must add all the required details regarding their service as it helps their customers to understand their provided services in a better way.
Push notification is sent over the devices of the service provider to ensure that they are aware of the service request placed by the customer.
The provider can make all the necessary changes like selecting the regional language, service status, request alert, and push notification from on to off as per their need.
The service provider can change the language as per their preference and can select a flexible language according to the needs of their service.
Incoming Job Request Alert
If the provider is idle for any reason, they can go offline automatically after an incoming job request alert to customers, they will not receive any requests until they turn on.
User Website Features
Users Website Comes with a Well-Designed Feature Making It Seamless for the Users to Find the Handyman Services Nearby Them Easily and Quickly.
User Sign Up/Login
If users want to get any service by using the website, login is required. If the user is using the website for the first time, then they have to register first with all details.
When user login to website, OTP verification is sent to a registered number or email address to ensure authenticated users are accessing the account.
User can recover the password if they forget their login password and reset password as per their preference with the option of forgot password option.
Search for Services
Users can search for the availability of service and service provider, they can view the details along with reviews and ratings of other users about that particular services.
Users get the best opportunity to select the list of service categories and find the best solution for all their problems from a single source.
User can select the subcategory related to the particular service as distributed by outlets. They can choose the required category and subcategory as per their need.
Book Now or Schedule
User has an option for booking the desired service, they can go for a book now service option or they can also fix the schedule for the future service.
Map view enables the users to pin their location on Google Maps instead of typing it, they can also navigate their nearest way to the destination with real-time.
User can easily filter the list of available services by selecting the best among the different criteria provided to the service provider to them.
User can cancel an appointment within a limited period of time after providing a valid reason for cancellation, for this sometimes they have to pay a negligible amount.
Multiple Payment Options
Users are facilitated to pay for their ordered services through multiple payment options available for them like cash, Credit/Debit card or can use an In-app wallet.
Customers are facilitated to save their address as their favorite address and can use it whenever they require it to get any of the services as per their requirements.
Users can view details related to services like invoice number, service date, service fee, promo discounts, and payment method with Invoice generation option.
Users can see their service booking history, they can view all the necessary details and invoice regarding each and every service with their payment details.
Autofill Location option facilitated the user to fill their address automatically without typing it again and again while requesting for any of the services providers.
User is facilitated to add some amount to an In-app wallet, they can use this amount as per their requirement and also can easily pay for the offered services.
Save Card Details
User can save details of their card to use it further for paying an amount for an ordered service. This saved details can only be accessed by the authorized person.
Users have rights to add & remove the card which they can use as per their requirement. They can add the card for paying a penny for the ordered service.
Live-tracking of Provider
Users can track the service provider’s real-time location as soon as they accept their service request. They can also get real-time status like, on the way or arrived.
User can get ETA(Estimated Time of Arrival) detail of provider after receiving the service confirmation notification, it helps them to know where the provider has reached.
User can easily track the service status of the service provider, they can easily know whether the service provider has accepted or rejected their service request.
Rating and Review
User can rate service on the scale of five stars and can share their thoughts as a review, they can write reviews as per the experience they gain with particular service.
User can update their profile easily with the availability of edit profile option. They can edit various details to their profile such as profile picture and other important details.
Change password facilitates the user to change the password as per their requirement. They can change their password for any of the purposes.
Referral Code Sharing
Users can share the referral code with their family and friends using their social media account, referral code sharing can be done as an advertisement purpose.