E-Delivery Features

Customer Apps / Website

Customize Customer Solution To Order The Items From The Store Menu Online

Pickup / Destination Type

Users can enter their pickup and delivery destination location by typing the address manually into the search bar located in the user app and website

Order List

Users can view the active order list and the status updates for each active order- canceled, accepted, on the way for delivery, and more

Add Favorite

Add single or multiple stores as your favorite and choose to share the store details over social media accounts

Map View

Users can view the available outlets on the integrated map to place orders conveniently

Contact Less Delivery

If a user wants to ensure the order delivery remains contactless, they can tick the box for contactless delivery, and the delivery executive gets notified for the same and follow the instructions

Review

Users can upload their reviews for the received delivery services and the ordered item quality after the delivery cycle gets completed

Order History

The complete order history of a user gets saved in the system. They can view entire order history including the details of added items, their prices, payment details for completed, accepted, rejected, and canceled orders

Select Outlet

Browse and search for nearby outlets and find your fit from all available stores in the user app and website

Payment Options

Users get multiple payment options to select from, and they can pay conveniently for the recently placed order

Tip

Customers can choose to pay a tip to the delivery providers and pay them via cash or in-app wallet

Provider Apps

Delivery Solution To Get Items Delivered – Accept Or Reject Items By Delivery Person

Submit Document

Delivery providers need to register themselves with the system to start receiving delivery requests. They can submit their required documents for verification to the admin to register for the app

Online / Idle

Providers can choose to change their service status to offline or online manually, and they go offline automatically if they remain idle for a long time

Referral Code

The delivery provider can share the referral code of the app with their friends/family to encourage them to join the app using the code to earn discounts and benefits

Navigation

The navigation facility for delivery providers delivers assured on-time delivery support with integrated app facility for enhanced navigation

Accept/Reject Request

According to their availability, a delivery provider can choose to accept or decline the order requests from the store.

Calling and Messaging

Delivery providers can interact with support agents and the customers if required by placing a call or using in-app chat support

Bank Details

Add bank details to receive the payment directly in the account and the providers can manage these bank details from their end

Earnings

Providers can view their earning details from the earning analytics to download earning records and reports generated based on weeks, months, or years

Store App & Panel

Update The Items And Menu Of The Store Through The App And Panel And Manage Item Cycle.

Manage Item

Manage the store inventory using the dedicated store application and store panel to manage the available item list of the online store

Deliver Parcel

The store can create a parcel’s delivery and assign it to the delivery provider for the customer through the store panel.

Create Order

Stores can create orders in place of the customers from the store app and panel. It requires a few necessary details like items, customer’s address, and other customer’s details.

Categories / Sub Categories

Stores can add or remove multiple item categories to provide an enhanced browsing experience. They can use the same to define multiple sub-categories for enhanced item list creation

Create Substores

Stores can create Substores to perform certain tasks assigned to them. Substores can access only those pages which are assigned to them by the store.

Manage Delivery Provider

Manage the delivery provider details and assign manual deliveries to get the ordered items delivered from the store to the users’ locations

Admin Panel

Manage Complete Cycle Of The Delivery Through A Functional Panel

Dispatch Order

Admin can dispatch the order delivery from the panel, by either manually assigning or auto assigning the driver for the delivery service.

Add Countries & Cities

Admin can add multiple countries from the panel to expand the business reach. Also, can add the multi cities of a country.

Manage Earning

Admin can view the delivery provider and store earnings and view the admin earnings and generate reports based on weeks, months, and years

Manage Provider

Admin can view the registered and unregistered delivery provider list from the admin panel. They can choose to add or remove the delivery providers from the system

Store Management

Admin can change the store app’s settings like notification settings, allowing various login options, mandate any extra details, and many other details.

Referral

Derive referral codes for users and delivery providers and set discounts for the use. Also, the admin can view the referral reports to analyze the use

Set Admin Profit

Admin can decide the profit value or percentage in terms of a particular city, vehicle and delivery provider. They can edit the price whenever they want.

Draw Zone

Draw different delivery zones inside the city and change the delivery charges and other settings for specific zones or enter a radius to derive different zones

Multi Language

Admin can set any language of the app and panel for communication. It will allow user-friendly communication between the store, provider and customers.

Manage Vehicle

The vehicles used by delivery providers to complete delivery services get updated with details for the admin to view and manage vehicle assignment

Advertise on Store

Admin can choose to allow the stores to promote their stores through advertisements. Stores can also allow other stores to show ads and earn extra from that.