E-Delivery Features

Customer Apps / Website

Customise Customer Solution To Order The Items From The Store Menu Online

Pickup / Destination Type

Users can enter their pickup and delivery destination location by typing the address manually into the search bar located in the user app and website

Order List

Users can view the active order list and the status updates for each active order- canceled, accepted, on the way for delivery, and more

Add Favorite

Add single or multiple stores as your favorite and choose to share the store details over social media accounts

Map View

Users can view the available outlets on the integrated map to place orders conveniently

Contact Less Delivery

If a user wants to ensure the order delivery remains contactless, they can tick the box for contactless delivery, and the delivery executive gets notified for the same and follow the instructions

Review

Users can upload their reviews for the received delivery services and the ordered item quality after the delivery cycle gets completed

Order History

The complete order history of a user gets saved in the system. They can view entire order history including the details of added items, their prices, payment details for completed, accepted, rejected, and canceled orders

Select Outlet

Browse and search for nearby outlets and find your fit from all available stores in the user app and website

Payment Options

Users get multiple payment options to select from, and they can pay conveniently for the recently placed order

Tip

Customers can choose to pay a tip to the delivery providers and pay them via cash or in-app wallet

Provider Apps

Delivery Solution To Get Items Delivered – Accept Or Reject Items By Delivery Person

Submit Document

Delivery providers need to register themselves with the system to start receiving delivery requests. They can submit their required documents for verification to the admin to register for the app

Online / Idle

Providers can choose to change their service status to offline or online manually, and they go offline automatically if they remain idle for a long time

Referral Code

The delivery provider can share the referral code of the app with their friends/family to encourage them to join the app using the code to earn discounts and benefits

Navigation

The navigation facility for delivery providers delivers assured on-time delivery support with integrated app facility for enhanced navigation

Route Optimization

View the optimized route for delivery from the delivery provider app to receive the details of the optimized path for reliable and on-time delivery service

Calling and Messaging

Delivery providers can interact with support agents and the customers if required by placing a call or using in-app chat support

Bank Details

Add bank details to receive the payment directly in the account and the providers can manage these bank details from their end

Earnings

Providers can view their earning details from the earning analytics to download earning records and reports generated based on weeks, months, or years

Store App & Panel

Update The Items And Menu Of The Store Through The App And Panel And Manage Item Cycle.

Manage Item

Manage the store inventory using the dedicated store application and store panel to manage the available item list of the online store

Add / Remove Item

Store owners can choose to add or remove the item from the online store and manage the available quantity of the item using the store app and store panel

Set Popular Item

Set single or multiple items as popular items and promote the item ordering from the online store

Categories / Sub Categories

Stores can add or remove multiple item categories to provide an enhanced browsing experience. They can use the same to define multiple sub-categories for enhanced item list creation

Multi Selection

Stores can choose to enable or disable the multiple item selection and quantity ordering limits using the dedicated solutions

Manage Delivery Provider

Manage the delivery provider details and assign manual deliveries to get the ordered items delivered from the store to the users’ locations

Admin Panel

Manage Complete Cycle Of The Delivery Through A Functional Panel

Add countries

Admin can add one or more countries where they want to serve using the dedicated admin console and manage operations separately

Add Cities

Choose to add multiple cities where you want to extend your delivery services and create excellent experiences with adding multiple cities and choosing customized settings for each

Manage Earning

Admin can view the delivery provider and store earnings and view the admin earnings and generate reports based on weeks, months, and years

Manage Provider

Admin can view the registered and unregistered delivery provider list from the admin panel. They can choose to add or remove the delivery providers from the system

Store Management

Manage the registered store details and their access to the system by choosing to add or remove and limit the store access

Referral

Derive referral codes for users and delivery providers and set discounts for the use. Also, the admin can view the referral reports to analyze the use

Set Delivery Men Profit

The system admin decides the profits from the total earnings of delivery services for the delivery executives and they can change the settings any time they want

Draw Zone

Draw different delivery zones inside the city and change the delivery charges and other settings for specific zones or enter a radius to derive different zones

Add Store

Admin can add multiple stores and provide them the dedicated store app and panel credentials to support their online store management

Manage Vehicle

The vehicles used by delivery providers to complete delivery services get updated with details for the admin to view and manage vehicle assignment

Promote Store

Admin can choose to promote stores by adding the advertisement support and earn revenues by charging stores for the promotional facility