UberEats Business Model

After achieving the roaring success in the taxi-hailing business, Uber has decided to enter into the food delivery business. Therefore, Uber has launched UberEats and its UberEats business model which teaches the right way to achieve success in this on-demand economy. Having the support of a vast fleet of drivers at their side, UberEats can get the order delivered to users as fast as possible from their choice of restaurants.

Uber launched its food delivery business in August 2014 named Uber Fresh initially. Then it was renamed as UberEats in 2015 and started delivering food across the countries. Therefore, UberEats is developed and deployed to serve users and is currently operating successfully in 71 cities across 24 countries worldwide and owns 5.3 million users per month by its side. UberEats business model is cost-effective and efficient; explore the whole model below.

ubereats business model

How UberEats Works?

UberEats allows restaurants to tap into a bigger market where many customers are placing orders. As the customer registers with the app, they can view all the registered stores and their menus to select items that they want to order. Once a customer places the order, that particular store gets notified with the order details. And they prepare the order as per the customization and special instructions given by customers.

And later, the store places a delivery request for delivery providers. All nearby delivery providers receive the request, and the one who accepts it gets the order details, including the pickup and the delivery location details. As the provider picks up the order from the store, a pickup confirmation gets sent to a customer. The confirmation is the form of an image clicked by him/her. Using efficient navigation support, the provider reaches the customer’s location and delivers the order.

Stakeholders of the UberEats Delivery System

Stakeholders of the system are the prime benefactors who receive excellent services and benefits by using the app solution. And these stakeholders are:


Users who download and register the app can benefit from the online ordering facility. Moreover, they can track the progress of their order and delivery in real-time with the embedded functions of real-time tracking on the map.

Delivery Providers

Delivery providers who register for delivering orders also earn from the deliveries. They can earn from deliveries and fulfill the delivery requirements as well. Introducing an integrated map in the dedicated solution helps them deliver on time.

Food Chains/Restaurants

Restaurants can benefit from online visibility that they gain with the app solution. Also, they can earn profits from the online orders placed by the customers. Using the dedicated store application and panel, they can manage their business operations efficiently.

Customers- Customized Orders

Customers can place customized orders for a specific store- it helps them order an item of their selection without needing any menu or available item lists. They can expect the delivery from stores as per the estimated time.

Primary Source of Income for UberEats

UberEats shares profit from the registered restaurants and the delivery providers. It helps them earn more and keep their apps updated with the latest feature updates.

1Profit Shares from Registered Stores

Admin sets the absolute value or profit percentage that stores have to pay. It helps the admin earn more while the stores make money from the online ordering and delivery services.

2 Delivery Charges

Providers delivering the ordered parcels to customers also earn a dedicated amount from their completed deliveries. Commissions earned as the delivery service charge from customers get shared between delivery providers and the system admin.

As the food tech sector is booming, it is predicted to become unstoppable in the next few years, and many new startups have made their debut in this industry. However, an experienced player like Uber has entered this market with UberEats business model due to which the competition is quite stiff. Therefore, analyze the business model of UberEats to stand tall and give fierce competition with your UberEats clone to increase business reach. Having the support of parent company Uber and an excellent business model, UberEats has many tricks up its sleeves. If you want to follow the same success and want to know how this model works, then feel free to get the demo.