Elluminati’s Client Support

White Label Products

We offer complete white label solution stacks that can be customized as per the client’s needs. We provide complete customization support, which includes app theme color change, brand name, and logo changes to make the solution stack truly your own. Please do note that any customization other than listed above will be charged additionally.

Technical Support

We offer three months of free technical support when a client chooses any full package at the time of purchasing the product. However, free support does not cater to any additional feature integration demands but only provides bug fixes support.

Installation Support

We provide free product installation support at the time of product purchase for a single time.

App Store Submission

Our products include native Android and iOS app solutions that must be submitted to the respective play store to make it available for users. We support your business by providing your purchased and customized app solution to app stores and ensure they get accepted.

Bug Fixes and Reports

According to the client requests, we continue the bug fixes until the free support ends. If you want to extend the support duration, we also avail paid support packages that ensure the app solution keeps running without any hassle. To know more about paid packages, contact us at [email protected].

Developer Support

Our developers are available for providing support during the IST working hours 10AM to 6PM from Mon to Fri excluding Indian Holidays. Support channel is through Skype or Email.