Terms and Conditions:
- Support hours are 10 AM to 6 PM IST from Mon to Fri. Indian Holidays are excluded for support.
- Support channel is via Ticketing, Email, or Chat and turnaround time to reply back will be 12 hours during working days.
- For after sales questions client should directly contact support manager/project manager and not sales executive for better and faster resolution of questions.
- If client do not provide any credential or access on time than delay in support may happen which may extend the resolution time.
Update of Android Apps in case of issues or version updates.
Update of iOS Apps in case of issues or version updates.
Update of backend or admin panel in case of issues or errors.
Addition of any feature in Android App, iOS App or panel.
Modification of any feature in Android App, iOS App or panel.