Customer App Step by Step Flow

 

Elluminati Inc is one of the best global service providers for On-Demand Technology to companies to help them scale up and grow without worrying about technology. Elluminati provides a Handyman Services app with a number of different handyman services. It includes massage service, car wash service, cleaning service, repair service and medical service (providing doctors). The payment terms are set by the admin to make sure there is conformity in delivering the service. It is very easy for the users to use the Handyman app to experience the services at the doorstep without any hassles or complexities.

User Login

1

 

Users are required to login into the app using login credentials. However, it also supports login using social media accounts.

Registration

2

 

Users must register with the app using their mobile number or social media accounts and login with selected username and password.

Service Categories

3

 

As the customer successfully login into the app, the list of all available services is displayed to choose from.

Search Services

4

 

Customers can search for their required services from the service subcategories after choosing the service category from the list.

Select Service Provider

5

 

Customers are provided with the list of service providers along with their service charges and ratings given by other customers.

Job Requests

6

 

As the customer places a service request, the nearby service providers receive job requests with a timer on their dedicated app.

Track Service Provider

7

 

Once the service provider accepts the service request, customers can live-track them through the app and know their estimated arrival time.

Efficient Navigation

8

 

Service providers are provided with the optimized route to the customer’s location in the app once they accept their service request.

Schedule Jobs

9

 

Service providers can schedule their accepted job requests using the in-app calendar and set their working hours efficiently.

Payment & Invoice Generation

10

 

Customers can pay service charges using their preferred payment method and the invoice will be generated in the customer app only.

Provide Feedback

11

 

After the completion of the service, customers can rate the service provider and also write a review on the received services.

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